Terms and Conditions
Terms of Service

Returns Policy



Free collection and replacement 14 days from receipt of goods which are faulty. After this period machines are covered by the manufacturer's warranty.


Cartridges / Toners

Free collection and replacement up to 10 days from receipt of goods which are faulty. If you are in receipt of faulty cartridges or toners please contact Customer Services at Copiertec.


My Printers Friend
Customer Services Dept
Unit 3
Feltham Business Complex
Browells Lane
TW13 7EQ


T: 0844 736 2401


F: 0844 736 2410

E: mpforders@copiertec.co.uk



Postage & Packing

Deliveries are generally next day delivered if ordered before 1400hrs. Rates are for UK mainland addresses only. Contact Copiertec-My Printers Friend for European delivery prices.

Up to 30kg   £10.00
30 - 50kg     £15.00
50 - 80kg     £20.00



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